Community Support
Every open source product has at least one mailing list to allow product users to interact with one another. Some products that are especially popular can have upward of 100 user mailing lists, each devoted to a particular aspect of the product.
Open source products all have mailing lists.
Most mailing lists offer statistics about the list: number of members, number of posts, and so on. There is typically a choice about whether to receive each posting as it is sent or to receive a single e-mail containing a concatenation of all the day's posts. A searchable archive of past postings, organized by month, will also be available. This archive allows you to see if a question has been addressed in the past and shortens the time required ...
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