In this chapter, you’ll learn to
- offer growth opportunities and incentives that won’t break the bank
- teach new supervisors to be successful in their roles
- look out for your top performers by carefully managing staffing issues and work/life balance and by regularly soliciting feedback
- consider your workplace’s generational mix and design retention strategies accordingly.
Employee retention is the single most critical factor for business success, according to a recent Entrepreneur Magazine (2006) and PricewaterhouseCoopers Entrepreneurial Challenges ...