O'Reilly logo

Success the LOVEFiLM Way: How to Grow A Fast Growth Business in Fast Changing Times by Simon Calver

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 14

The Role of Performance Management

There has been a lot already written in this book about the importance of metrics, measurement and knowing the critical success factors and the growth accelerators or inhibitors that will determine the future of the business. This chapter looks in more detail at some of the most important performance management issues.

If It Moves, Measure It

Understanding the metrics that drive the business is critical for success. Building a spider of the relationships between the different business factors is a useful way to get started and understand what you need to know more about. At LOVEFiLM, given we were a subscription business, ultimately revenue was dependent upon the number of paying subscribers we had ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required