The Role of Performance Management
There has been a lot already written in this book about the importance of metrics, measurement and knowing the critical success factors and the growth accelerators or inhibitors that will determine the future of the business. This chapter looks in more detail at some of the most important performance management issues.
If It Moves, Measure It
Understanding the metrics that drive the business is critical for success. Building a spider of the relationships between the different business factors is a useful way to get started and understand what you need to know more about. At LOVEFiLM, given we were a subscription business, ultimately revenue was dependent upon the number of paying subscribers we had ...
Get Success the LOVEFiLM Way: How to Grow A Fast Growth Business in Fast Changing Times now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.