June 2016
Beginner
240 pages
7h 44m
English
Content preview from Successes and Failures of Knowledge ManagementBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 13
Don’t neglect the foundation: how organizations can build their knowledge architecture and processes for long-term sustainability
S. Earley Earley Information Science, Inc., USA
Abstract
Many organizations miss the mark when developing the foundational architecture that underpins their KM technologies, take too narrow or short term a perspective, or do not continue to evolve that architecture as user needs and the organization’s information ecosystem evolves. By correctly validating design decisions through use cases, usability testing, and metrics at the start of the project, taking a long term, enterprise point of view and updating information architecture on an ongoing basis, KM systems can more effectively perform to their potential. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.