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Successful Business Intelligence: Secrets to Making BI a Killer App by Cindi Howson

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Chapter 14The Future of Business Intelligence

The future of business intelligence centers on making BI relevant for everyone, not only for information workers and internal employees, but also beyond corporate boundaries, to extend the reach of BI to customers and suppliers. As the Successful BI case studies have demonstrated, when best practices are applied, BI usage can explode beyond the paltry 25% of employees today to a much more prevalent business tool. It will take cultural shifts, new ways of thinking, and continued technical innovation. Business intelligence has the power to change people’s way of working, to enable businesses to compete more effectively and efficiently, and to help nonprofits stretch their dollars further. All of this ...

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