Successful Business Intelligence, Second Edition, 2nd Edition

Chapter 14The Future of Business Intelligence

The future of business intelligence centers on making BI relevant for everyone, not only for information workers and internal employees, but also beyond corporate boundaries, to extend the reach of BI to customers and suppliers. As the Successful BI case studies have demonstrated, when best practices are applied, BI usage can expand beyond the paltry 24 percent of employees today to a much more prevalent business tool. It will take cultural shifts, new ways of thinking, and continued technical innovation. Business intelligence has the power to change people’s way of working, to enable businesses to compete more effectively and efficiently, to help nonprofits stretch their dollars further, and to impact ...