Turbulence will never cease. The best evidence says that winning organizations will continue to deal with this fact by following the eight-step process of adaptation and transformation. The single biggest challenge in the process is changing people’s behavior. The key to this behavioral shift, so clear in successful transformations, is less about analysis and thinking and more about seeing and feeling.
Albert Schweitzer once said, “Example is not the main thing influencing others. It is the only thing.”
Thinking and Feeling
Clear thinking is a critical part of large-scale change, whether in a big organization or a small department. Figuring out the right strategy is perhaps the most obvious example. Locating ...
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