Successful Project Management: Applying Best Practices and Real-World Techniques with Microsoft® Project

Chapter 16. Learning Lessons

IN THIS CHAPTER, YOU WILL:

• Understand the benefits of identifying and documenting lessons learned

• Identify techniques for obtaining lessons learned

• Learn how to document lessons learned so they can benefit others

“The essence of success is that it is never necessary to think of a new idea oneself. It is far better to wait until somebody else does it, and then to copy him in every detail, except his mistakes.”

—AUBREY MENEN

“I HOPE YOU’VE LEARNED YOUR LESSON!” Unless you were different from most children, you probably heard that admonishment more than once while growing up. Unfortunately, that statement has made many people think of lessons as negative and mistakes as something to hide. As an adult and a project manager, ...