CHAPTER 1

Planning Recruitment

This chapter covers the importance of planning; including three approaches to interviewing: Behavior Description Interviewing, Model Answer-Based Interviewing, and Strengths-Based Interviewing. It also considers other assessment methods to use alongside the interview.

As I have highlighted in the Introduction, recruitment campaigns are often less successful than they should be. All too often organizations end up hiring the wrong person, for the wrong reasons, and end up spending time and money on managing a poor performer, instead of spending it on developing a talented new employee.

Like most things that go wrong, this is usually down to inadequate planning. All too often the plan for a recruitment campaign is ...

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