CHAPTER 8
TEAM-SUBVERTING ROLES
In a group that does not operate as effectively as it can, you often see people performing roles that apparently suit their purposes but act against the group’s interests. The roles are even destructive, undermining the chances that the group can become a team. The principal obstructive functions that you’ll see are shutting off, analyzing or labeling, dominating, yes-butting, and naysaying. Let’s examine each in detail so that you can recognize them and deal with them when you encounter them among team members.
SHUTTING OFF
Jeff is talking. Suddenly, Craig says, “Hey, that reminds me of something. Do you remember ...
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