Chapter 6

Usability Inspection Methods

Abstract

This chapter explains the different methods for usability evaluations, as well as the difference between empirical and straight inspection methods. Two case studies show real-world examples of two different types of expert reviews.

Keywords

Evaluations

Heuristics

Expert review

Computers are useless. They can only give you answers.

Pablo Picasso

Usability Evaluations

Usability, as defined in Chapter 1, as the overall usefulness of an object/product. Can a person actually use it for something that they want?

Usability evaluations refer to any one of a set of methods allowing a user experience (UX) expert to evaluate the usability of a product or system in varying levels of detail.

Usability evaluations ...

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