10 Building a Team
You may well have a loyal and enthusiastic customer base and big ambitions for the future, but there's a limit to how much you can continue to do on your own. Before you start trying to take over the world, you're going to have to build a team around you and a solid company culture. You're going to have to be sure that you have a solid base that you can build on and be confident that you can continue to keep your existing customers happy, even when you start wooing new ones.
Up until now you've probably done everything yourself, including the tasks that you don't enjoy quite as much. You've done most of the jobs in the business, from developing the product in the first place to making the tea at meetings. So the chances are, ...
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