Chapter 30. Hello There, Pollyanna!

SUPERCOMPETENT Hero Thinking:

I am a positive person, even in negative circumstances.

SIMPLY COMPETENT Zero Thinking:

I don't give a darn what anybody thinks about me. If I feel gloomy, it's going to show, and everyone can deal with it.

Given the current economic environment, it's safe to say it's time we all got back to the basics and equipped ourselves with the abilities and attributes we need to work better and more responsibly. Some people seem to do this naturally. When unemployment strikes and people lose their jobs, SuperCompetents are the last ones standing.

It largely boils down to attitude. I'm not just talking about how SuperCompetent people view their jobs in general, but how they address their work, treat other people, handle change, and take the steps necessary to fix things when their best-laid schemes have blown up.

I've identified five attitude factors that separate the best workers from the crowd. Interestingly enough, these factors tend to be so intertwined they're difficult to separate into discrete categories. Here's what you have to do, in terms of adjusting your attitude, to be truly SuperCompetent.

  1. Adopt a Positive Approach to Your Work. It may sound a tadcliched, but in many work situations, an upbeat, can-do attitudedoes trump just about everything else. Businesses and other organizations love positive people, because they make social interaction so much more bearable. Now, I'm not saying an upbeatlazy worker is worth more than ...

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