O'Reilly logo

Superior Customer Value, 3rd Edition by Art Weinstein

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 7E-Commerce—Opportunities in Marketspace

Everything we ever said about the Internet is happening.

Andrew Grove

Organizations that have survived [the industry] meltdown have one thing in common—they learned quickly to embrace the e-service paradigm.

Roland Rust and P. K. Kannan

Can you imagine getting a $6-billion buyout opportunity and spurning it? Then, we must be talking about Groupon, who said “no thank you” to Google’s proposal. This deal-of-the-day online marketer is selling boatloads of 50%-off restaurant meals and related products ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required