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SuperTeams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance
book

SuperTeams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance

by Paul Marciano, Clinton Wingrove
April 2014
Beginner
224 pages
5h 57m
English
McGraw-Hill
Content preview from SuperTeams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance

CHAPTER 10 Trust

Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.

—John Akers

Overview

As is true of respect, relationships work only when people trust one another. When we distrust others, we feel unsafe and become guarded; we become suspicious of others’ intentions, and we keep our distance. Communication and collaboration break down. Unquestionable trust among team members is a core characteristic of SuperTeams.

In this chapter, you will learn:

• The level of trust that team members have for one another

• The impact of trust and distrust on team functioning

• The relationship between trust and respect

• How respect makes teams ...

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Publisher Resources

ISBN: 9780071830423