Because your future as a supervisor is so dependent on a clear understanding of this principle, the next few pages will be devoted to the facts and theory involved. First, a sound understanding of productivity is important. Productivity is a word dear to the hearts of all managers. And well it should be. Productivity in its broadest meaning is the major purpose of all American business and government organizations and forms the foundation of our profit system. It permits us to compete favorably with other countries and is responsible for all the materials and services we enjoy. Only through the productivity of individuals (and machines operated by individuals) do we achieve our gross national product (GNP), the sum total ...

Get Supervisor's Survival Kit: Your First Step into Management, Ninth Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.