Chapter 24. Leadership: What Every Manager Should Know

After you have finished reading this chapter, you should be able to become a stronger, more effective leader.

Leadership is not a gift awarded to some and denied to others. No magic is involved, and no special personality or unusual charisma is required. Most individuals who truly wish to become leaders can develop leadership ability.

Leadership is stepping out in front of others with confidence, taking charge, and earning the support of followers.

A perceptive observer can sense the presence of strong leadership. The group under observation is pulling together in an organized, efficient manner. Members show enthusiasm and a sense of direction. Tension is absent because everybody expects ...

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