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SUPPLIER RELATIONSHIP MANAGEMENT by Michael F. Strohmer, Christian Schuh, Michael D. Hales, Stephen Easton

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CHAPTER1

Procurement Success vs. SRM Failure

The Rise of Procurement

Let us be clear about one thing right from the start. This is not another book bashing procurement and calling out its allegedly many and obvious shortcomings. Over the past 20 years, procurement has made lots of great strides. A. T. Kearney’s periodic study Assessment of Excellence in Procurement (AEP) speaks a clear language. Across industries and at a global level, procurement functions are in a pretty good shape.

Today, most companies do have a chief procurement officer (CPO) who has earned a seat at the table with his or her peers from innovation, production, marketing, sales, and finance. Given the high degree of focus on core competencies that can be observed consistently ...

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