Chapter 18. Lean and Agile Supply Chain & Logistics

It is the goal of every business to be both profitable and efficient. Over the past 25 years or so, one method has emerged as a way to focus on customer needs to improve processes and profitability; it is known as “Lean” which will be discussed in this chapter, and can be applied throughout the supply chain & logistics function.

Lean and Waste

By definition, Lean is a team-based form of continuous improvement to identify and eliminate waste through a focus on exactly what the customer wants. Lean supplies the customer with exactly what they want when they want it, through continuous improvement. Lean is driven by the “pull” of the customer’s order.

This is in contrast to Just-In-Time (JIT) which ...

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