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Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, Second Edition by Robert Rosenbaum, Peter Bolstorff

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Chapter 17. Week Fifteen: The TO BE Work and Information Flow Blueprint and Steering Team Review Number Seven: Define How the Business Should Work

The goal of many design efforts is to “think outside the box.” There was some kind of brain research from a college psychology class that indicated children who haven’t yet started school will score an average of 95 percent on a creativity test, whereas third-graders score 30 percent on the same test—and adults in the workplace score 5 percent. So much for “outside the box.”

Blend brain research with the fact that the relationships between supply chain processes are integrated and complex, and it’s too much to ask for a design team to start building TO BE processes from scratch. So the objective for ...

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