Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

CHAPTER 13Phase 4: Initiate Implementation

Getting Organized, Getting People, Getting Data

There are several points during a Supply Chain Operations Reference (SCOR) project that seem to draw people into reflecting on the significance of their work. The scorecard gap analysis is often such an occasion. Initiating the first implementation project is another.

At this point, members of the design team have reason to feel that they’ve produced something of great value to their company—measured in millions of dollars and improved customer satisfaction. Better still is the feeling of confidence instilled by a detailed understanding of the improvements—knowing ...