Supply Chain Management Process Standards, Second Edition

Supply Chain Process Performance Standards

		SUGGESTED MINIMUM PROCESS STANDARD	TYPICAL BEST-PRACTICE PROCESS
6.0 ENABLE
6.1 STRATEGY AND LEADERSHIP
6.1.1	Strategic Planning	• Company has a formal business plan that defines what the firm will offer and how it will compete in the marketplace • The formal business plan links external factors to internal competencies • A three- to five-year business plan is documented and supported by key departmental and area plans • A balanced scorecard approach is used to measure strategic progress	• Strategic planning is a scheduled process that is updated on a regular basis • Plans are regularly reviewed to ensure effectiveness and to compare results to goals • Operational measures throughout the ...