CONTENTS
CHAPTER 1 Introduction to Supply Chain Management
What is Supply Chain Management (SCM)?
Supply Chain Leader's Box: Amazon.com
The Boundary-Spanning Nature of SCM
Supply Chain Leader's Box: Dell Computer Corporation
Characteristics of a Competitive Supply Chain
Supply Chain Leader's Box: Wal-Mart
Managerial Insights Box—Outsourcing Innovation: Goldcorp Inc.
Careers in SCM and Professional Organizations
Case Study: McNulty's Muscular Materials (MMM)
CHAPTER 2 Supply Chain Strategy
What is Supply Chain Strategy?
Achieving a Competitive Advantage
Supply Chain Leader's Box: Wal-Mart
Global Insights Box: Toyota Motor Corporation
Building Blocks of Supply Chain Strategy
Managerial Insights Box—Outsourcing Alliances: Li & Fung Ltd.
Supply Chain Leader's Box: Barlean's Organic Oils
Productivity as a Measure of Competitiveness
CHAPTER 3 Network & System Design
Supply Chain Leader's Box—Moving to Process Thinking: LG Electronics
Understanding Processes: Theory of Constraints (TOC)
Integration of Supply Chain Processes
Designing Supply Chain Networks
Managerial Insights Box—Outsourcing Versus In-House: Sony Versus Samsung
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