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Supply Chain Management For Dummies

Book Description

Everyone can impact the supply chain

Supply Chain Management For Dummies helps you connect the dots between things like purchasing, logistics, and operations to see how the big picture is affected by seemingly isolated inefficiencies. Your business is a system, made of many moving parts that must synchronize to most efficiently meet the needs of your customers—and your shareholders. Interruptions in one area ripple throughout the entire operation, disrupting the careful coordination that makes businesses successful; that's where supply chain management (SCM) comes in. SCM means different things to different people, and many different models exist to meet the needs of different industries. This book focuses on the broadly-applicable Supply Chain Operations Reference (SCOR) Model: Plan, Source, Make, Deliver, Return, and Enable, to describe the basic techniques and key concepts that keep businesses running smoothly.

Whether you're in sales, HR, or product development, the decisions you make every day can impact the supply chain. This book shows you how to factor broader impact into your decision making process based on your place in the system.

  • Improve processes by determining your metrics
  • Choose the right software and implement appropriate automation
  • Evaluate and mitigate risks at all steps in the supply chain
  • Help your business function as a system to more effectively meet customer needs

We tend to think of the supply chain as suppliers, logistics, and warehousing—but it's so much more than that. Every single person in your organization, from the mailroom to the C-suite, can work to enhance or hinder the flow. Supply Chain Management For Dummies shows you what you need to know to make sure your impact leads to positive outcomes.

Table of Contents

    1. Cover
    2. Introduction
      1. About This Book
      2. Foolish Assumptions
      3. Icons Used in This Book
      4. Where to Go from Here
    3. Part 1: Getting Started with Supply Chain Management
      1. Chapter 1: The Growing Demand for Supply Chain Management
        1. Defining Supply Chain Management
        2. Exploring Complex Business Challenges
        3. Operating Under Supply Chain Management Principles
        4. Introducing Five Supply Chain Tasks
        5. Implementing the New Supply Chain Agenda
      2. Chapter 2: Understanding Supply Chains from Different Perspectives
        1. Managing Supply Chain Flows
        2. Synchronizing Supply Chain Functions
        3. Connecting Supply Chain Communities
        4. Designing Supply Chain Systems
        5. Measuring Supply Chain Processes
      3. Chapter 3: Digging into Your Supply Chain
        1. Prioritizing Supply Chain Goals
        2. Looking at Cost Drivers
        3. Dealing with Trade-Offs
      4. Chapter 4: Optimizing Your Supply Chain
        1. Designing Your Network
        2. Improving and Innovating Processes
        3. Structuring Supply Chain Projects
    4. Part 2: Managing Supply Chain Processes
      1. Chapter 5: Connecting Supply Chain Processes
        1. Understanding Supply Chain Processes
        2. Introducing the SCOR Model
        3. Establishing Process Metrics
        4. Building the Right Supply Chain
      2. Chapter 6: Planning the Supply Chain
        1. Balancing Supply and Demand
        2. Aligning Resources with Requirements
        3. Analyzing Your Customers
        4. Planning Your Products
        5. Planning Your Production Systems
        6. Planning Your Delivery Systems
        7. Planning for Returns
      3. Chapter 7: Sourcing, Purchasing, and Procurement
        1. Understanding Strategic Sourcing
        2. Segmenting Your Supply Chain
        3. Managing Life Cycle Costs
        4. Managing Supplier Relationships
        5. Establishing Supply Contracts
        6. Mitigating Supplier Risks
        7. Establishing Purchasing Ethics
      4. Chapter 8: Making Your Products or Services
        1. Planning and Scheduling Production
        2. Identifying Manufacturing Process Types
        3. Choosing Your Production Environment
        4. Implementing Quality Control and Quality Assurance
        5. Reducing Manufacturing Waste
      5. Chapter 9: Delivering Your Products or Services
        1. Understanding Modes of Transportation
        2. Selecting Modes of Transportation
        3. Managing Warehousing and Inventory
        4. Establishing Inventory Ordering Policies
        5. Selecting Material Handling Equipment
        6. Managing and Filling Orders
        7. Leveraging Third-Party Logistics
      6. Chapter 10: Managing Product Returns and Reverse Supply Chains
        1. Growing Revenues with Easy Returns
        2. Processing Returns of New or Excess Products
        3. Processing Returns of Used or Defective Products
        4. Managing Closed-Loop Supply Chains
        5. Handling Unauthorized Returns and Fraudulent Products
        6. Managing Trade-Ins
      7. Chapter 11: Enabling Your Supply Chain
        1. Managing Your Business Rules
        2. Managing Supply Chain Performance
        3. Managing Your Assets
        4. Labeling Your Products
        5. Addressing Supply Chain Security Issues
        6. Leveraging Information Technology
        7. Leveraging Human Resources
        8. Mastering Project Management
    5. Part 3: Using Technology to Manage Supply Chains
      1. Chapter 12: Managing Supply Chain Software
        1. Understanding How Processes Evolve
        2. Using Transportation Management Systems
        3. Using Warehouse Management and Execution Systems
        4. Using Demand Planning Systems
        5. Using Material Requirements Planning Systems
        6. Using Distribution Requirements Planning Systems
        7. Using Labor Management Systems
        8. Using Customer Relationship Management Systems
        9. Using Supplier Relationship Management Systems
        10. Using Enterprise Resources Planning Systems
        11. Using Supply Chain Modeling Software
        12. Using Business Intelligence Software
        13. Leveraging Software Analysts
        14. Anticipating the Future of Supply Chain Software
      2. Chapter 13: Integrating Advanced Manufacturing into Your Supply Chain
        1. Avoiding Obsolescence
        2. Capitalizing on Advanced Manufacturing
        3. Automated Mobile Robots
        4. Unmanned and Autonomous Vehicles
      3. Chapter 14: Managing Digital Supply Chains
        1. Digitalizing Products and Services
        2. Integrating Planning, Execution, and Visibility
        3. Creating Customer Centricity
        4. Sharing with Blockchains
        5. Harnessing the Internet of Things, Big Data, and the Cloud
        6. Employing Artificial Intelligence
        7. Retooling for Omnichannel
    6. Part 4: Driving Value with Supply Chain Management
      1. Chapter 15: Transforming Your Supply Chain
        1. Improve Transparency and Visibility
        2. Deploying Demand Shaping
        3. Performing Postponement
        4. Renewing Regional Sourcing
        5. Reducing Stock-Keeping Units
        6. Optimizing Inventory
        7. Incorporating Vendor-Managed Inventory
        8. Adjusting Payment Terms
        9. Using Supply Chain Finance
        10. Control the Bullwhip Effect
        11. Starting with Small Improvements
        12. Creating Sandboxes
      2. Chapter 16: Adopting Supply Chain Metrics
        1. Understanding Metrics
        2. Identifying Performance Attributes
        3. Understanding SCOR Metrics
        4. Optimizing Operational Metrics
        5. Formalizing Financial Metrics
        6. Perfecting People Metrics
        7. Solidifying Sustainability Metrics
      3. Chapter 17: Managing Supply Chain Risks
        1. Challenging Assumptions About the Future
        2. Building Supply Chain Resilience
        3. Identifying Risks
        4. Classifying Risks
        5. Scoring Risks
        6. Managing Risks
      4. Chapter 18: Building Supply Chain Analytics
        1. The Rise of Big Data, Sensors, and the Internet of Things
        2. Outline of an Analytics Plan
        3. Correlation, Causation, and Interpolation
        4. Modeling, Simulation, and Optimization
        5. Scenario Planning
        6. Dashboards and Control Towers
    7. Part 5: Building Your Supply Chain Management Career
      1. Chapter 19: Selecting a Supply Chain Career
        1. Doing Your Homework
        2. Examining Supply Chain Career Categories
        3. Associates
        4. Technicians
        5. Planners and Analysts
        6. Engineers
        7. Supervisors
        8. Managers
        9. Sales Representatives
        10. Information Technology Managers
        11. Project Managers
        12. Journalists
        13. Executives
        14. Educators
        15. Humanitarian Supply Chain Professionals
      2. Chapter 20: Pursuing Supply Chain Education
        1. Earning Certificates and Certifications
        2. Earning Degrees and Diplomas
        3. Exploring Online Education Options
        4. Playing Supply Chain Games
    8. Part 6: The Part of Tens
      1. Chapter 21: Ten Questions to Ask About Your Supply Chain
        1. Who Are Your Key Customers?
        2. What Do Your Key Customers Value?
        3. How Could Your Supply Chain Create More Value?
        4. How Do You Define Supply Chain Management?
        5. What Information Do You Share with Suppliers?
        6. How Do You Compare with Competitors?
        7. What Changes Could Increase Revenue?
        8. What Changes Could Lower Costs?
        9. What Affects Your Supply Chain Now?
        10. What Will Affect Your Supply Chain in the Future?
    9. About the Author
    10. Advertisement Page
    11. Connect with Dummies
    12. End User License Agreement