List of Figures
1.1. An interorganizational approach [MEN 01b]
1.3. A posteriori performance assessment [BUR 03]
1.4. Categories of indicators (adapted from [LOR 03])
1.5. Value perceived by the customer and causal links [KAP 96]
1.6. The strategic profit model [LAM 00a]
1.7. Supply chain maturity grid
1.8. Evaluating value creation among the actors in the supply chain
2.1. Performance and value creation
2.2. Distribution of companies depending on their activity sector
3.1. Global value creation throughout the chain
3.2. EFQM evaluation of performance
4.1. Number of processes (%) linked to attributes of value creation
4.2. Number of processes (%) linked to aspects of value creation
4.3. Evaluation of the performance of processes by the SCALE model
5.1. Organization of the supply chain in the agri-food sector
5.3. Evaluation of the GEMDIST group’s performance
5.4. Category 5 processes: coordinate the various links in the chain
5.5. Category 7 processes: optimize the supply chain
5.6. Positioning of GEMDIST on the value creation maturity matrix
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