Whoever sets pen to paper writes of himself, whether knowingly or not.
—E. B. White
The writers of business books tend to fall into two camps: academics with PhDs and management consultants with MBAs. I do not fall neatly into either category. I have a PhD in applied mathematics but have worked in industry my entire career. I have done many things that professors typically do—taught courses to business school students, written technical papers in refereed journals, and authored patents. I have also been a full-time consultant for many years to businesses large and small, often collaborating closely with management consultants. In addition, I have worked for software companies and in the research division of IBM. In short, my career ...
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