50 • Supply Chain Risk Management: An Emerging Discipline
see in supply chains. Most of us work within organizational or business
(i.e., nonphysical) processes such as fullling customer orders, develop-
ing new products or services, estimating customer demand, or evaluating
and selecting suppliers. Some refer to organizational processes as busi-
ness processes.
Organizational Work Teams. Whether we like it or not, the use of
teams is just about everywhere in supply chains and is a popular and grow-
ing organizational design option. A partial listing of teams and groups
involved with some aspect of supply chain management is as follows:
• Customer Advisory Board—An executive- level group that brings
suppliers, customers, and the original equ