Supply Chains: A Manager's Guide

Avoiding Conflicts

Once you have chosen your measures and set their targets, the actual values you record will give you continuous feedback on how you are doing on your objectives. In principle, as long as each measure is moving in the desired direction, you should be seeing steady improvement in your supply chain. In practice, however, objectives often conflict with each other, so that progress toward one objective takes you further away from another objective. This problem of conflicting objectives can be particularly hard to detect in supply chains because different groups within the company may set their own objectives without ever realizing that they are creating conflicts. However, if you fail to detect and eliminate these conflicts, your ...