Supporting On Demand Business Applications with the IBM Problem Determination Tools (APA, DT, DT with Advanced Facilities, FA, File Export, FM, WS)

© Copyright IBM Corp. 2006. All rights reserved. xxi

Preface

This IBM® Redbook introduces the IBM Problem Determination and Deployment Tools for

z/OS® and OS/390®.

The tools covered are:

򐂰 IBM Application Performance Analyzer for z/OS Version 1 Release 1

򐂰 IBM Debug Tool for z/OS Version 6 Release 1

򐂰 IBM Debug Tool and Advanced Facilities for z/OS Version 6 Release 1

򐂰 IBM Fault Analyzer for z/OS Version 6 Release 1

򐂰 IBM File Manager for z/OS Version 6 Release 1

򐂰 IBM File Export for z/OS Version 1 Release 1

򐂰 IBM Workload Simulator for z/OS and OS/390 Version1 Release 1

This comprehensive suite of powerful yet easy-to-use tools helps developers efficiently build,

test, and service applications while minimizing errors and increasing cost-effectiveness. The

tools allow users to quickly identify and resolve problems that occur in batch, IMS™, DB2®,

CICS®, and UNIX® System Services applications.

For each tool, this book provides step-by-step instructions for installation and customization,

a detailed discussion of the features and capabilities, and guidance for using the tool in your

environment.

Practical scenarios demonstrate how to apply the tools to monitor, manage, debug, and

analyze applications in a real-world environment.

The team that wrote this redbook

This redbook was produced by a team of specialists from around the world working at the

International Technical Support Organization, Raleigh Center.

Eric Chabert is an IT Specialist in Advanced Technical Support (ATS) in Montpellier, France.

He has 17 years of experience with IBM, predominantly as a CICS and CICSPlex® System

Manager Specialist, but now with responsibilities for all PD Tools for z/OS. He was one of the

team members who wrote IBM Application Development and Problem Determination Tools

for z/OS and OS/390, SG24-6492, in 2004.

Sylvie Delahaye is a Software Pre-sales IT Specialist on the WebSphere® for z/OS team in

Paris, France. During her 18 years at IBM, her diverse experience has included assignments

in the Translation Center, CICS and MQSeries® marketing, the Techline, and finally the

software group for z/OS. Sylvie has extensive practical experience with the tools and

languages of z/OS. She was one of the team members who wrote IBM Application

Development and Problem Determination Tools for z/OS and OS/390, SG24-6492.

Peter Henningsen has joined IBM in 1977. Previously he worked in the industry at customer

sites. His current role is as a Senior IT Specialist in a technical sales role in the A/NZ

zSeries® Software Group. That involves working with customers and IBM colleagues in the

marketing and deployment of transaction and messaging systems (CICS, MQSeries, WAS),

and the tools and languages that support the development and operation of applications in

this space.

xxii Supporting On Demand Business Applications with the IBM Problem Determination Tools

Lars-Erik Olsson is a Technical Pre-sales IT Specialist with the WebSphere team in

Stockholm, Sweden. He has over 20 years of experience in the computer technology field

including application programming with COBOL, IMS, DB2, CICS, and MQ, along with CICS

systems programming experience. He joined IBM in 2000 as a Customer Service Account

Manager for Tivoli®. He also has seven years of experience as an instructor in the Royal

Swedish Coast Artillery.

Gary Racine is an Advisory Technical Services Professional in the IBM Global Services,

Strategic Outsourcing Group in Canada. He provides on-going support and software

upgrades to multiple clients' mainframe environments including multiple IBM and third-party

software products. This involves significant SMP/E work, customer interactions, software

product customization, testing, as well as helping the storage teams with DR planning. Once

the custumer comes to IBM, any software change is handled through an IBM approval

process when transitioning any event as transparently to the customer as possible. Gary

provides assistance in converting clients to IBM methodologies and standards and has strong

skills in numerous software designs and architectures. Gary was one of the team members

who wrote IBM Application Development and Problem Determination Tools for z/OS and

OS/390, SG24-6492, in 2004.

Figure 1 From left: Eric Chabert, Lars-Erik Olsson, Peter Henningsen, and Gary Racine. Not pictured:

Sylvie Delahaye

Thanks to the following people for their contributions to this project:

James Conover, IBM, System Programmer, Buffalo

Jim McIntosh, IBM, Tools Client Implementation Advocate

Ken Hume, IBM, Tools Client Implementation Advocate

Ira Sheftman, IBM, Fault Analyzer Specialist, Silicon Valley Laboratory

Jenny Mao, IBM, File Manager Specialist, Silicon Valley Laboratory

Jean Nardi, IBM, Debug Tool Specialist, Silicon Valley Laboratory