Welcome to the 70-271 Exam Cram 2! Whether this book is your first or
your twenty-first Exam Cram 2 series book, you’ll find information here that
will help ensure your success as you pursue knowledge, experience, and cer-
tification. This book aims to help you get ready to take—and pass—the 70-
271 exam.
This introduction explains Microsoft’s certification programs in general and
talks about how the Exam Cram 2 series can help you prepare for Microsoft’s
latest MCSE, MCSA, and MCDST certification exams. Chapters 1 through
8 are designed to remind you of everything you need to know to pass the 70-
271 certification exam. The two practice tests at the end of the book should
give you a reasonably accurate assessment of your knowledge—and, yes, we
provided the answers and their explanations for these sample tests. Read the
book, understand the material, and you stand a good chance of passing the
real test.
Exam Cram 2 books help you understand and appreciate the subjects and
materials you need to know to pass Microsoft certification exams. Exam
Cram 2 books are aimed strictly at test preparation and review. They do not
teach you everything you need to know about a subject. Instead, the authors
streamline and highlight the pertinent information by presenting and dis-
secting the questions and problems they discovered that you’re likely to
encounter on a Microsoft test. Exam Cram 2 authors work hard to bring
together as much information as possible about Microsoft certification
Nevertheless, to completely prepare yourself for any Microsoft test, we rec-
ommend that you begin by taking the “Self-Assessment” that is included in
this book, immediately following this introduction. The self-assessment tool
will help you evaluate your knowledge base against the requirements for
becoming a Microsoft Certified Desktop Support Technician (MCDST), a
Microsoft Certified Systems Administrator (MCSA), and a Microsoft
Certified Systems Engineer (MCSE) for the Windows 2000 track and for the
Windows Server 2003 track under both ideal and real circumstances.

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