Practice Exam 2
1. You’re a desktop support technician for your company. All client com-
puters run Windows XP. A corporate security policy change has man-
dated the removal of all automatic logons. Corporate headquarters
wants to configure workstations to require at logon a valid username
You need to make sure that all domain users are required to log on to
their computers before the desktop appears.
How would you do this?
❑ A. In the Change the Way Users Log On or Off, select Use the Welcome
❑ B. On a workgroup computer, check the Users Must Enter a User Name
and Password to Use This Computer check box, and then click OK.
❑ C. In Group Policy, disable the Do Not Require Ctrl+Alt+Del setting.
❑ D. In Group Policy, disable Always Use Classic Logon.
2. You’re a desktop support technician for your company. On your net-
work, users use Internet Explorer running on Windows XP in a
Windows Server 2003 domain.
A help desk colleague of yours moves from computer to computer, log-
ging on from different machines throughout the day. He complains
that Internet favorites created on one computer do not follow him
when he logs in from others. How can you configure Internet favorites
to remain consistent from login to login for a particular user?
❑ A. Copy the user’s local profile to a network share and configure his
account for roaming profiles.
❑ B. Use the Files and Settings Transfer Wizard to copy the Favorites folder
to a network share.
❑ C. Configure a group policy to establish roaming profiles.
❑ D. On the Web pages in question, select Make Available Offline.
3. You’re a desktop support technician. Users are allowed to edit their
own TCP/IP settings, but one user complains to you that she is unable
to edit the settings in her TCP/IP configuration.
To troubleshoot this problem, what should you do?
❑ A. Log on to the machine with administrative privileges and attempt to
modify TCP/IP settings.
❑ B. Check the security properties of the connection in Network
Connections and ensure that the user account has Modify permis-
❑ C. Attempt to ping the machine from a remote workstation.
❑ D. Log on with administrative privileges; choose Control Panel, User
Accounts; and discover whether the user is a member of the Users
group or has Limited User account.