Supporting Users and Troubleshooting a Windows® XP Operating System Exam Cram™ 2 (Exam 70-27)

Practice Exam 2

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Now it’s time to put to the test the knowledge that you’ve learned from read-

ing this book! Write down your answers to the following questions on a sep-

arate sheet of paper. You will be able to take this sample test multiple times

this way. After you answer all the questions, compare your answers with the

correct answers in Chapter 12, “Answers to Practice Exam 2.” The answer

keys for both exams immediately follow each Practice Exam chapter.

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Practice Exam 2

369

1. You’re a desktop support technician for your company. All client com-

puters run Windows XP. A corporate security policy change has man-

dated the removal of all automatic logons. Corporate headquarters

wants to configure workstations to require at logon a valid username

and password.

You need to make sure that all domain users are required to log on to

their computers before the desktop appears.

How would you do this?

❑ A. In the Change the Way Users Log On or Off, select Use the Welcome

Screen.

❑ B. On a workgroup computer, check the Users Must Enter a User Name

and Password to Use This Computer check box, and then click OK.

❑ C. In Group Policy, disable the Do Not Require Ctrl+Alt+Del setting.

❑ D. In Group Policy, disable Always Use Classic Logon.

2. You’re a desktop support technician for your company. On your net-

work, users use Internet Explorer running on Windows XP in a

Windows Server 2003 domain.

A help desk colleague of yours moves from computer to computer, log-

ging on from different machines throughout the day. He complains

that Internet favorites created on one computer do not follow him

when he logs in from others. How can you configure Internet favorites

to remain consistent from login to login for a particular user?

❑ A. Copy the user’s local profile to a network share and configure his

account for roaming profiles.

❑ B. Use the Files and Settings Transfer Wizard to copy the Favorites folder

to a network share.

❑ C. Configure a group policy to establish roaming profiles.

❑ D. On the Web pages in question, select Make Available Offline.

3. You’re a desktop support technician. Users are allowed to edit their

own TCP/IP settings, but one user complains to you that she is unable

to edit the settings in her TCP/IP configuration.

To troubleshoot this problem, what should you do?

❑ A. Log on to the machine with administrative privileges and attempt to

modify TCP/IP settings.

❑ B. Check the security properties of the connection in Network

Connections and ensure that the user account has Modify permis-

sions.

❑ C. Attempt to ping the machine from a remote workstation.

❑ D. Log on with administrative privileges; choose Control Panel, User

Accounts; and discover whether the user is a member of the Users

group or has Limited User account.

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4. You are a desktop support technician for your company, which requires

special security settings for remote connections.

Dial-in users are required to use a Smart Card when they connect to

the network, with their computers running Windows XP Professional,

and to use the strongest encryption possible.

For security reasons, client computers are also required to disconnect if

the remote access server doesn’t support this configuration (Smart

Card and strongest encryption).

To perform this setup, you’ve configured the EAP option Enable

Smart Card Support.

How would you complete the configuration to provide the strongest

encryption possible?

❑ A. Under Security Options, choose Typical and Require Data Encryption.

❑ B. Under Security Options, choose Advanced, Require Data Encryption,

and MD-5 Challenge.

❑ C. Under Security Options, choose Advanced, Maximum Strength

Encryption, and Smart Card or Other Certificate.

❑ D. Turn on Internet Connection Firewall.