Chapter 15
Troubleshooting and Repair
In This Chapter
Checking for new or missed updates
Fixing a Surface that won’t turn on or off
Fixing problem apps
Backing up your Surface
Restoring your Surface’s settings, apps, and files
Refreshing your Surface’s operating system
Resetting your Surface to factory condition
Sending in your Surface for repair
Even the best-treated Surface occasionally falls ill. This chapter covers general-purpose cures, as well as a few tweaks to solve specific problems.
The Surface doesn’t contain any user-serviceable parts, so don’t bother reaching for a screwdriver (or even finding any screws on the darn thing).
Instead, this chapter offers different ways to ...
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