Chapter 15

Troubleshooting and Repair

In This Chapter

arrow Checking for new or missed updates

arrow Fixing a Surface that won’t turn on or off

arrow Fixing problem apps

arrow Backing up your Surface

arrow Restoring your Surface’s settings, apps, and files

arrow Refreshing your Surface’s operating system

arrow Resetting your Surface to factory condition

arrow Sending in your Surface for repair

Even the best-treated Surface occasionally falls ill. This chapter covers general-purpose cures, as well as a few tweaks to solve specific problems.

The Surface doesn’t contain any user-serviceable parts, so don’t bother reaching for a screwdriver (or even finding any screws on the darn thing).

Instead, this chapter offers different ways to ...

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