The IBM developerWorks Web site is a great resource when you need additional information or help researching a problem. You can find a wealth of information related to the Lotus product suite, software maintenance patches, problems, technical notes, white papers, and discussion forums. There’s also a place to download free trial software, try out beta versions of new software releases and much more. You can access the Web site via the following address: www.ibm.com/developerworks/lotus.
However, from a software support perspective, a couple of key areas can be particularly beneficial when looking for problems. These areas include
When you launch the Web site, ...