8

Hourly Key Performance Indicators and Summation

Thursday was overcast and drizzly. The Lean Council was seated by 7:58 a.m. and Frank launched immediately at 8:00 a.m.

“You’ve been thinking about all this,” he said. “Tell me what you’ve been thinking.”

There was quiet for a second, then Justine raised her hand. “I guess I’ve been realizing how interconnected we all are; well, or should be.”

“Good point, especially the last part. Anybody want to speak to that?” Frank looked at me as he asked the question.

“I agree with Justine,” I volunteered. ...

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