Establishing Business Requirements
What are the major challenges facing your IT organization today? What additional challenges are you likely to encounter in the coming years? You should focus on these areas as you plan your Configuration Manager architecture. You can use Configuration Manager to deliver a wide variety of services; focus on those features that are most important to your organization. Here are some of the major challenges common to most IT departments:
• Aligning IT services with business goals: Many organizations start with an enterprise service catalog that defines the essential services the enterprise delivers to its customers. All IT activities should support these enterprise services, directly or indirectly. Whether you have ...
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