8 Management Systems

DOI: 10.4324/9781003267768-8

The management systems optimize the whole organization by strengthening the connections and communication within and between all systems. The management systems are the responsibility of executives or upper-level management of the organization. Such senior leaders have two jobs: to lead the organization and to improve the organization. A significant part of this effort is accomplished by developing system leaders in all systems.

The Shingo systems design approach strives to improve connections and communication. The term management system can have many meanings. It can refer to the overall management of the organization and it can refer to upper-level or executive managers. In the systems ...

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