Preface to the Second Edition




Whenever another edition to an existing text comes out, there is always the question of ‘why?’ In this case it is over ten years since the first edition and in that time we have expanded the material, brought in new ideas and significantly refined and developed others. In addition, other ideas have emerged in the field of Organisational Behaviour.

As such this second edition contains new material as well as a refinement of the original material. We have also learnt much from further testing these ideas in an even broader range of organisations and received feedback from that work as well as from readers who have shared ideas and experiences and given us suggestions for improvement.

In particular we recognise ...

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