CHAPTER 22 Who is there to Guard the Guards? Essentials of a Positive Organisation
Checks and Balances
We can design and implement structures, systems and cultures and guide leadership behaviour, but nothing absolutely guarantees that there will not be mistakes. Central to encouraging people to express their capability is the existence of safeguards that operate to correct and redress error or arbitrary judgement. If we proscribe the judgement of people, we lose one of the major advantages of human organisation: human judgement. In attempting to proscribe judgement, we create authorised, counter-productive systems and behaviour that stifles discretion and creativity. There must, however, be checks and balances.
These checks and balances ...
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