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Systems Thinking—Organizational Development by Carol Ann Zulauf Ph.D.

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The Process of Systems Thinking

Organizational learning is a set of processes and structures for supporting continuous learning in the workplace. It is a process for facilitating people’s ability to create new knowledge, share the understanding, and continuously improve themselves and the results of the organization.

—Diane Weston

Imagine for a moment this rather common scenario happening in your organization:

The members of the sales staff go to an off-site meeting to determine how to increase sales. One of the options they decide to implement is to bundle training into the sale of your company’s new product line. The problem with this option is that the training department was not represented in making that decision. The added demands come ...

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