Chapter 3CONNECT WITH A CATALYST
To listen well is as powerful a means of influence as to talk well, and is as essential to all true conversation.
Fran was having a hard time changing her talent story. She needed help. She wanted to see herself from a fresh perspective, but she was unsure how. She felt frustrated and stuck. She met her friend Jules at a café, hoping to come up with options. As soon as Fran sat down and started talking, Jules took out his cell phone and sent a quick text and then fiddled with his watch. Fran ignored her friend’s inattention and plunged into the details. Jules gazed out the window and said, “Uh-huh.” Finally, he looked up at Fran, but his mind was somewhere else as he did the seven-mile stare. Fran ...
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