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Take Control of Your Apple Wi-Fi Network by Glenn Fleishman

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Quick Troubleshooting Guide

If you need quick help, here’s the starting point. I first look at handling a locked-up base station and then give tips for solving a variety of common problems.

Note: Light Reading, a few pages ahead, helps you learn about a problem by decoding a base station’s LED status light.

Reset a Locked-up Base Station

If an AirPort Extreme, AirPort Express, or Time Capsule appears neither in the Wi-Fi menu as an available network nor in AirPort Utility as an available base station, or AirPort Utility identifies it as missing, try these steps in order:

Check a Local Connection

Make sure that the computer running AirPort Utility ...

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