Probably 90% of the time I spend using my Mac involves one of four apps: a text editor, a word processor (I am an author, after all), a web browser, and an email client. I send and receive large quantities of email, and I use email far more frequently than phone calls or instant messaging—maybe even more than speaking. It’s my main means of communication.
Because my incoming and outgoing email volume is so high, I can’t bear to spend any more time or effort than is absolutely necessary on filing or searching for messages. So I’ve thought long and hard about how to automate as much of that process as possible—while still ensuring that important messages never slip through the cracks.
One of my key strategies is to use rules (sometimes ...