Recover Your Account

Apple used to made it difficult to recover access to an Apple Account and iCloud data when you’d forgotten a password, lost access to devices, or had your account locked. Apple now has three recovery modes: two for you and one for your future heirs or executor.

These modes correspond to the party who has the right pieces of information to help:

  • A recovery process and a Recovery Key, which are exclusive options you can choose between to help you recover access to an Apple Account when a lot goes wrong.

  • A Recovery Contact lets you lean on a trusted person or people to help you restore access to iCloud.com-accessible data if you can’t sign in to your account via Recovery Assistance (formerly iCloud Data Recovery Service). ...

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