People Reading

You enter a local restaurant and immediately notice your waitress’s beaming grin and easy laugh. You watch how effortlessly she strikes up a conversation about last night’s football game. She actually seems excited about what you’ve ordered and enthusiastically places it before you. She quickly greets another customer passing by, and all the while, she never stops smiling. You’ve likely identified your waitress as an I.

Wouldn’t it be great if you could figure out someone’s DISC style within a few minutes of meeting the person? Imagine how much easier it would be to communicate with your manager if you knew she was a D. How much more could you sell if you recognized your customer as an I? How would it impact your career if you ...

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