CHAPTER 5 
The Game Changer: Millennials
Conformity is the last refuge of the unimaginative.
—OSCAR WILDE
The arrival of this generation on the workplace scene started a revolution! Most organizations responded with a bit of shock and awe that quickly turned to anger and frustration. Leaders called upon their human resources partners to “get these young employees into line.” However, organizations soon realized that this generation was neither going away nor planning to conform to traditional norms.
Given the significant effect that ...
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