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Locker Essentials

How do you know which skills employees and leaders should focus on developing? In earlier chapters, we outlined the importance of making development relevant to and consistent with the organization’s culture. We have also shared best-practice roles and responsibilities in the assessment and development processes. In this chapter, we will provide a framework for using some tools that have long been considered essentials in the learning and development profession, including multirater or 360-degree feedback, feedforward ...

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