Chapter 3. Knowing Your Talent

Before you can know how to approach a conversation you must first understand who you are engaging. The overall message you convey will vary depending on the organization's—and your—assessment of a person's performance and potential. Organizations draw from many methods of measuring employee performance and potential. One of the most common is use of a talent assessment grid that helps evaluate individuals relative to their peers within a particular time frame. One of the most popular forms of these is called the nine-box, with performance as the y axis and potential as the x axis. Sometimes the performance dimension is referred to as the what (the results) and the potential dimension is referred to as the how (the ...

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