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Talent Measurement

Is It Measuring Up?

The challenge with most companies' talent intelligence is that it is just not that intelligent.

Having good talent intelligence—an accurate understanding of the skills, expertise, and qualities of people—is essential for the people decisions that every business makes. If they are to avoid randomly hiring and promoting people, all companies need to evaluate and gauge individuals' talents. It is a basic and fundamental task, one that every manager and organization does, and one that everyone agrees needs to be done well. Yet all the available evidence suggests that it is not.

The reason lies in talent measurement—how organizations go about gathering and using information about the talents of their people—because ...

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