Talent: Making People Your Competitive Advantage

Chapter 7. Reinventing HR

You would think that in most organizations, the HR department would be a key player: gathering and disseminating information about talent, helping to develop and implement strategy, and developing practices and systems that motivate individual employees to ever-higher levels of performance. The reality, however, is that this is not the case in most organizations.

Often the HR department is essentially an administrative function, handling payroll, benefits processing, and formal training programs. ^[84] Even HR departments that conduct regular employee attitude surveys and report and interpret results of talent assessments most often have limited or intermittent connections to the development and implementation of their ...