5. Identifying Critical Roles Through Work Processes

Creating a value-driven talent strategy

How can intellectual capital be connected to critical roles?

What is the best way to determine critical success factors?

It is essential that before we drill down into identifying critical roles, we first understand the importance and recommended approach for building a value-driven talent strategy. After all, we’ve already learned how to calculate intellectual capital value (Chapter 3, “Valuing and Evaluating Companies and Their Intellectual Capital”) in addition to how to identify its component parts (Chapter 4, “Understanding Active and Inert Components of Intellectual Capital”). This chapter marks the transition from the business strategy itself ...

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